Community & Support from Savio Designs
We are always happy to help out! Please take a look at our Community Board Below for several articles, news, and other info. Current Clients, don't forget to check out the Client Portal for User Guides and How-To Videos for any Savio Designs Sites, Products, and Services you have. If you need more Support, please see our direct options below!
Direct and Premiere Support
If you need more personalized Support, please see the following options:
Support Ticket
We will soon be posting a separate form to submit a Support Ticket, for now, please use our Contact Form. Current Clients, please log into the Client Portal and submit a Work Request. Depending on the request there may or may not be a charge.
Remote Support
In many cases we can solve your issues through a phone call and Remotely Connecting to your computer. To request Remote Support, please contact us. In order for us to remotely connect to your computer, please download and install our remote access tool below:
For Windows:
For Apple/Mac:
Remote Support Fee is $65/hour rounded up to the nearest 15 minutes.
In-Home Support
On rare occasions we offer In-Home Support where we will come out to you and help you in person. For In-Home Support appointments, please contact us.
Rates for In-Home Support are $75/hour rounded to the nearest 15 minutes + $20 travel fee. Must be within 10 miles of zip code 91304 otherwise additional travel charges would be incurred!